The integrated telecom solution Pamica was looking for

Pamica has three permanent employees. However, anyone who sees the full picture knows that as many as thousands of employees work directly or indirectly with Pamica. In addition, the permanent employees also work at various office locations. Such a business dynamic requires flexibility, both of the employees and the technology used. 

Their previous operator had offered them a subscription that was a lot more traditional. At the time, for example, they could not use VoIP and there was no integration with laptops. That had to change, not only to improve day-to-day operations but also because of Michel Akkermans' conviction as an investor. After all, Pamica thrives on technological innovation and it is only natural that Pamica benefits from the best the market has to offer.

That's why Pamica came to Citymesh.

They were looking for a well-integrated solution that took into account the real situation. Nowadays it is not a luxury that telephony and Internet are linked. Pamica now uses a combination of Citymesh Connect FMU, Internet and Fixed Telephony at different locations. That combination supports the fast switching peculiar to Pamica. 

Daily operations at Pamica improved noticeably due to the easily integrated nature of Citymesh Connect. From the PC, employees can perfectly answer the phone that is meters away. The communication between all these devices also runs a lot better, saving them a lot of time. The cell phone numbers of all employees are integrated in a cloud telephone exchange and the employees can be reached with the same number on both PC and fixed and cell phone: "Our communication is almost invisible and runs very efficiently. It disappears into the background, so to speak, so that the main activities can continue undisturbed."

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Solutions

• Citymesh Connect FMU
• Citymesh Connect Internet
• Citymesh Connect Fixed Telephony

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